Privacy Policy for Be Coffin and Ways to Heal and Thrive

Effective Date: 27 August 2025

Introduction

Welcome to Ways to Heal and Thrive, led by Be Coffin and located at www.thehealingspheres.com. This privacy notice explains how we, Be Coffin and Ways to Heal and Thrive, collect, use, and safeguard your personal data when you interact with our site, participate in our programmes and trainings (including The Healing Spheres, Thrive 360, The Best Life Guide, The Inner Sanctuary, Insight Reading, Foundation Training), or otherwise engage with our services. By providing us with your data, you affirm that you are over the age of 18. Be Coffin is the data controller responsible for your personal data (referred to as “we”, “us”, or “our” in this privacy notice).

What Data We Collect About You

Personal data means any information capable of identifying an individual. It does not include anonymised data.

We may process the following categories of personal data about you:

Communication Data: Includes communications you send to us via website forms, email, text, social media messaging, or other methods. We process this data to communicate with you, keep records, and for legal purposes. Our lawful ground for this processing is our legitimate interests in responding to communications, maintaining records, and legal compliance.

Customer Data: Includes details related to purchases of goods and/or services (including trainings, courses, membership, readings, and digital products) such as your name, billing address, email address, phone number, contact details, purchase details, and payment details. We process this data to fulfil your purchases and keep transaction records. Our lawful ground is the performance of a contract between you and us.

User Data: Encompasses how you use our website and online services, as well as any data you post for publication on our website or through other online services. We process this data to operate our website, provide relevant content, maintain website security, backups, and manage our business. Our lawful ground is our legitimate interests in administering our website and business efficiently.

Technical Data: Includes data about your use of our website such as your IP address, browser details, visit duration, page views, and navigation paths, collected via analytics tracking systems (such as Google Analytics and Facebook Pixel). We process this data to analyse website usage, manage our site, ensure security, deliver relevant content, and understand our advertising effectiveness. Our lawful ground is our legitimate interests in managing and improving our website and business.

Marketing Data: Includes your preferences in receiving marketing communications from us, participation in promotions, and your communication preferences. We process this data to deliver relevant website content, advertisements, and to understand the effectiveness of our marketing. Our lawful grounds are our legitimate interests in studying how our services are used, developing our business, and determining our marketing strategy.

Sensitive Information (Trauma/Healing Notes): As part of our services, you may choose to share sensitive personal information, including details about your health, trauma, or personal history. These notes are stored securely, are only accessible to you and Be Coffin, and are never shared with third parties unless required by law or with your explicit consent.

Confidentiality and Use of Information

Confidentiality Commitment: We are committed to maintaining the confidentiality of your personal data and will not disclose or use any client data except as necessary for providing our services or as required by law.

Use for Advertising: We will only use your personal name, likeness, or testimonial for advertising or promotional purposes with your explicit consent. Achievements, outcomes, or feedback may be used in anonymised form if consent is not provided.

Security Measures: We implement robust technical and organisational measures to protect your data from unauthorised access, alteration, or destruction. Access to personal data is limited to authorised personnel only.

How We Collect Your Personal Data

We collect your data through direct interactions (such as forms, purchases, or communications), as well as through automated technologies (such as cookies and analytics tracking). We may also receive data from third-party analytics providers and technical service providers.

How We Use Your Data

We use your data to:

Provide and fulfil services, trainings, and memberships you have purchased or registered for.

Communicate with you regarding your participation, updates, or support.

Process payments and manage transactions.

Send you marketing communications (with your consent or where legally permitted).

Improve and personalise your experience on our website and with our services.

Comply with legal and regulatory obligations.

If we ever consider sharing your data with trusted partners for joint ventures or collaborations in the future, we will update this policy and request your consent before doing so.

Your Rights and Contact Information

You have rights under data protection laws, including the right to access, correct, erase, or restrict the processing of your data. You may also object to processing or request data portability.

To exercise your rights or for any privacy-related queries, please contact us at:
Email: [email protected]

Cookies and Tracking

We use cookies and similar technologies to track website usage, improve your experience, and analyse the effectiveness of our marketing. You can set your browser to refuse cookies, but this may affect the functionality of some features on our site.

Data Retention

We will retain your personal data only as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.

International Transfers

Your data may be transferred outside the UK or European Economic Area (EEA) if required for technical or service reasons. Where this occurs, we ensure appropriate safeguards are in place to protect your information.

Children’s Privacy

Our services are intended for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe we have collected data from a minor, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and significant changes will be communicated to you directly if appropriate.

Contact Details

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Email: [email protected]
Website: www.thehealingspheres.com

It is important that the information we hold about you is accurate and up to date. Please notify us if your personal information changes.